Postage costs
Standard UK Postage & packing starts at £2.95 and is determined by the weight of your order. Orders are usually dispatched within 2 working days, but can be up to 5 working days during busy periods. Delivery is arranged through Jersey Post/Royal Mail, please allow 3-4 working days.
UK VAT
UK VAT is 20% and is applicable on all goods imported into the UK from outside the EU. Jersey Post offer a service where the VAT can be paid in advance when the item is posted. This will save you getting an £8 charge from the Post Office (the charge is for a letter informing you that VAT is payable on your item), it also saves a delay on you receiving your parcel. The VAT is included in the price you see on each item.
The Lilac Dragonfly accepts no responsibility for any local taxes and/or customs charges.
Channel Island orders
The added VAT is removed at checkout for Channel Island residents. The Lilac Dragonfly also offers a click and collect service.
International Shipping
I do not offer international shipping currently.