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Delivery Information


Postage costs

Standard UK Postage & packing starts at £2.95 and is determined by the weight of your order.  Orders are dispatched within 2 working days.  Delivery is arranged through Jersey Post/Royal Mail, please allow 3-4 working days.

UK VAT

UK VAT is 20% and is applicable on all goods imported into the UK from outside the EU.  Jersey Post offer a service where the VAT can be paid in advance when the item is posted.  This will save you getting an £8 charge from the Post Office (the charge is for a letter informing you that VAT is payable on your item), it also saves a delay on you receiving your parcel.  The VAT is included in the price you see on each item.  

The Lilac Dragonfly accepts no responsibility for any  local taxes and/or customs charges.


Channel Island orders

The added VAT is removed at checkout for Channel Island residents.  The Lilac Dragonfly also offers a click and collect service.


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