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Delivery Information


Postage costs

Standard UK Postage & packing starts at £2.95 and is determined by the weight of your order.  Orders are dispatched within 2 working days.  Delivery is arranged through Jersey Post/Royal Mail, please allow 3-4 working days.

UK VAT

UK VAT is 20% and is applicable on all goods imported into the UK from outside the EU.  Jersey Post offer a service where the VAT can be paid in advance when the item is posted.  This will save you getting an £8 charge from the Post Office (the charge is for a letter informing you that VAT is payable on your item), it also saves a delay on you receiving your parcel.  The VAT is included in the price you see on each item.  

The Lilac Dragonfly accepts no responsibility for any  local taxes and/or customs charges.


Channel Island orders

The added VAT can be removed at checkout for Channel Island residents by using code NOVAT in the voucher code box at checkout.  The Lilac Dragonfly offers a click and collect service.


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